By using the Partner Dashboard or Commerce API, participating in any Partner Program activities, or clicking on “I agree” (or a similar box or button) when you sign up for a Partner Account, you agree to be bound by the applicable sections of this Partner Agreement (“Agreement”). This Agreement is between you, as Partner and Commerce.com US, Inc., Commerce Software UK Ltd., Commerce Software Ireland Ltd., and Commerce.com Pty. Ltd. (collectively “Commerce”). Partner and Commerce each a “Party” and together the “Parties”.
Commerce reserves the right to update this Agreement by posting updates at commerce.com/partner-agreement. The updated Agreement will become effective on the date of posting. Commerce will notify you of updates via email or by posting a notice on the Commerce website or Partner Dashboard. If a significant update is going to be made, we will use reasonable efforts to provide you advance notice of the update. We encourage you to check commerce.com/partner-agreement from time to time for any updates or changes that may impact you.
This Agreement governs various types of Partner Program activities. Part A applies to all Partners, Part B applies to Partners that refer prospects to Commerce, and Part C applies to Developers. Part D applies to Partners enrolled in Unified Billing. If you do not participate or enroll in the Partner Programs described in Parts B, C or D, then those parts of this Agreement do not apply to you.
Part B - Additional Terms Applicable to Referrals
Part C - Additional Terms Applicable to Developers
Part D - Additional Terms Applicable to Unified Billing
Some types of Partner Program activities may also be subject to additional terms included in a program addendum (“Program Addendum”). If a Program Addendum is applicable to activities you plan to participate in, Commerce will make the Program Addendum available to you prior to your participation, and by participating in such activities or signing the Program Addendum, you agree to the terms in the applicable Program Addendum.
Quick reference summaries are provided for convenience only and are not legally binding.
Quick Summary
Explains key terms used throughout the agreement, such as “Public App,” “Custom App,” “Customer Data,” “Services,” and “Commerce Trademarks.” These definitions set the foundation for how the rest of the agreement is interpreted.
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You must register for a Partner Account, keep your information up to date, and maintain account security. If you act on behalf of a company, you must have authority to bind them. You’re responsible for your employees and contractors following the agreement.
Quick Summary
Lays out when you may owe us fees or be entitled to payments from us, and how taxes are handled. For referrals and revenue share, the details are in Parts B and C and the Referral Plan Commercials. If you owe us money, we can offset it from what we owe you.
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Either side can choose to end the agreement. You can terminate by leaving the Partner Program and fulfilling any outstanding obligations. We can terminate at any time, including if certain rules or laws are broken.
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We own our IP, and you own yours. We give you a limited license to use our marketing materials to promote approved services, and you give us rights to use your branding to promote you as a partner.
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Each party must keep the other party’s sensitive information confidential and handle it carefully.
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You must maintain appropriate security measures, promptly report security incidents or data breaches, and handle customer data only as permitted. You are responsible for notifying regulators and customers if required by law.
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The resources we provide are reliable but not absolutely error-free, and are offered without guarantees.
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You agree to defend us against certain claims related to your products, services, or actions (including API use and legal compliance). We agree to defend you against certain IP infringement claims related to our materials.
Quick Summary
Covers miscellaneous legal terms such as force majeure (events beyond control), non-exclusivity, notice procedures, interpretation rules, assignment rights, governing law (Texas), and how conflicts between documents are resolved.
Each party’s financial exposure is limited. You can’t claim indirect losses like lost profits or goodwill, and for all other claims liability is capped at the fees paid under the agreement in the prior 12 months. Certain serious claims—such as breaches of confidentiality or data security, IP infringement, fraud, and indemnification obligations—aren’t capped.